Lukki Terms and Conditions

Welcome to Lukki. These Terms and Conditions govern your use of Lukki Casino, our website, our mobile app, and all games and services we provide. By creating an account or using our platform, you confirm that you have read, understood, and agreed to these terms. If you do not agree with any part of this document, we ask that you refrain from using our services.

About Our Company

Lukki is owned and operated by Just Entertainment B.V., a company registered under No. 160603 at Scharlooweg 39, Willemstad, Curaçao. We hold a valid license issued by the Curaçao Gaming Authority under number OGL/2024/164/0246. Lukki online casino has been operating since 2023, offering our services to players in Canada, Australia, New Zealand, Norway, Austria, Switzerland, and other international markets. When you use casino Lukki, you agree to comply with the laws of your jurisdiction of residence.

Eligibility and Account Registration

To create a Lukki login and play for real money, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We require accurate, current, and complete information when you register. You may only hold one account with us; duplicate accounts will be closed, and any associated funds may be forfeited.

• You must provide truthful personal and payment details when registering
• You are responsible for keeping your Lukki login credentials confidential
• We may request identity and address verification documents at any time
• We reserve the right to suspend accounts pending verification checks

Restricted Jurisdictions

We do not permit deposits or real-money play from residents of the United States, United Kingdom, Netherlands, Spain, Italy, France, Germany, Poland, Belarus, North Korea, China, Belgium, Portugal, Bulgaria, Curaçao, Cyprus, Georgia, Gibraltar, Greece, Guernsey, Isle of Man, Ireland, Israel, Jersey, Taiwan, Russia, and their territories. Additionally, we apply a separate bonus restriction based on citizenship covering Bulgaria, Macedonia, Republic of Moldova, Philippines, Sierra Leone, Spain, Belarus, and Ukraine. Citizens of these countries residing elsewhere remain eligible to play but may be asked for proof of address, and we may void winnings if residency cannot be confirmed.

Deposits and Withdrawals

We accept a wide range of fee-free and instant deposit methods, including Visa and Mastercard, Paysafecard, Neosurf, CashToCode, Skrill, Neteller, MiFinity, MuchBetter, Jeton, ecoPayz, iDebit, AstroPay, Interac, Volt, Inpay bank transfer, and cryptocurrency processing for BTC, ETH, BCH, XRP, USDT, USDC, BNB, DOGE, TRX, and ADA. Our minimum deposit generally starts at 20 EUR/USD or 30 CAD/AUD/NZD, with method-specific floors applying to card and crypto rails.

We process Lukki casino withdrawal requests back to the original deposit method wherever possible. Our minimum withdrawal is typically 20 EUR or the equivalent, though this varies by payment provider. We apply daily, weekly, and monthly withdrawal limits based on your account currency, calculated from 00:00 to 23:59 UTC. A cumulative daily profit limit of USD 50,000 also applies, and we reserve the right to void any excess amount at our discretion. Every deposit carries a 3x wagering requirement before connected funds become withdrawable, and we may refuse or charge a processing fee on withdrawals containing non-wagered funds.

We aim to process every Lukki casino withdrawal instantly once verification and anti-fraud checks are complete. A withdrawal may be held while we finish these reviews, particularly for first-time cashouts or when your deposit and withdrawal methods differ.

Bonuses and Promotions

Our Lukki no deposit bonus and welcome offers are subject to specific terms in addition to these general conditions. Our Welcome Offer provides up to 4,000 €/$ plus 300 Free Spins across your first four deposits, activated using our Lukki bonus code where applicable, including LUKKI2, LUKKI3, and LUKKI4. We also offer a VIP First Deposit Bonus and additional promotions such as Wild Tuesday Madness, Triple Choice Thursday, and Friday Frenzy, redeemable through our Lukki casino promo code system.

Unless a specific promotion states otherwise, we apply a standard 40x wagering requirement on bonus amounts and free-spin winnings, valid for 7 days from crediting. We set maximum bet limits during wagering, and game contribution rates vary: slots generally contribute 100%, roulette 25%, blackjack and game shows 10%, with baccarat and select other games contributing 0%. We cap winnings from deposit bonuses and apply defined limits to no-deposit bonus winnings before and after a deposit is made.

We consider bonus abuse a serious violation of these terms. This includes switching between games with different contribution rates, using low-risk betting systems, drastically reducing stake size after a large win, covering both outcomes on two-way markets, and patterns resembling automated play. We reserve the right to void bonuses and associated winnings where we detect such activity.

Yacht Club Loyalty Program

We reward loyal players through our Yacht Club program, featuring seven tiers from Jet Ski to Super Yacht. You earn redeemable and status points on real-money wagers, which can be exchanged for bonus funds at improving rates as you climb tiers. Exchanged bonuses carry a 40x wagering requirement. Our VIP Paradise program offers higher limits, faster withdrawals, a personal account manager, and exclusive events for qualifying players who contact our support team.

Fair Play and Account Security

We use certified random number generators and work exclusively with licensed game providers to ensure fair outcomes across our library of 14,000+ games. You agree not to exploit software errors, collude with other players, or use unauthorized third-party software while playing at Lukki. We monitor accounts for suspicious activity and reserve the right to suspend accounts, void winnings, and withhold funds where we identify fraud, collusion, or breach of these terms.

Dormant accounts with no login activity or transactions for 120 days will be charged a maintenance fee of 10 EUR per month until the account is reactivated or the balance is exhausted.

Responsible Gambling

We are committed to promoting responsible play. We provide tools including deposit limits, session reminders, self-exclusion, and links to independent support organizations. If you feel your gambling is becoming a problem, we encourage you to contact our support team for assistance.

Customer Support

Our support team is available 24/7 through live chat, and you can also reach us by email at support@lukki.com. We provide assistance in English and aim to resolve queries about your account, deposits, withdrawals, and bonus terms as quickly as possible.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We recommend reviewing this page periodically. Continued use of our platform after changes are published constitutes your acceptance of the revised terms.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to our website or app. We are not liable for losses arising from technical failures, internet connectivity issues, or events beyond our reasonable control. Our total liability to you is limited to the amount held in your account balance at the time of the relevant issue.